Technology & Systems
Telecommunications, software, enterprise systems, integration and automation.
Professional profile
Technology & Business Experience
Bhavesh’s professional background combines technical knowledge, business operations, customer service, management and practical problem-solving.
Capabilities
A practical, multidisciplinary perspective
Business Operations
Budgets, service delivery, planning, client relationships and daily operations.
Leadership
Technical leadership, engineering leadership, team and project management.
Process Improvement
Connecting people, systems and workflows to improve service and efficiency.
Customer Experience
Practical service leadership built around communication and accountability.
Problem Solving
Evaluating facts, resources and long-term consequences before acting.
Budget Responsibility
Managing resources carefully while balancing immediate needs and long-term plans.
Local Business Experience
Technology, contact-centre, bookkeeping, tax and hospitality operations.
01
President and Managing Director
Midwest Teleservices International — MTI
Based in downtown Brandon, MTI is a Canadian customer-engagement and contact-centre company that has served businesses since 1996. Bhavesh’s role covers business and operational leadership, client relationships, service quality, technology modernization, process improvement, workforce development and sustainable growth.
02
Co-Founder
Midwest Nexus Inc.
A technology company focused on practical software solutions for business operations—making work simpler, improving decision-making and helping organizations serve customers more effectively.
03
Client services
Nanosoft Bookkeeping and Tax Service
Supporting individuals, families, entrepreneurs and small businesses with bookkeeping and tax-related services has provided direct insight into the financial and administrative challenges they experience.
04
Business partner
Hospitality Operations
Experience with hospitality properties in Manitoba and Saskatchewan, including employees, customer service, budgets, property operations, maintenance priorities, regulatory responsibilities and day-to-day challenges.